Global Logistics: Order Desk

The order desk is one the best ways to increase your customer service levels. The order desk analyzes inventories, capacity and material supply constraints to provide your availability. The speed of sales order fulfillment response is a strategic key to success in today’s business world. Our order desk reduces the time it takes from when the sales order is received to when it is delivered, thereby enabling companies to commit to more sales orders and increase profits without increasing the cost of doing business.

Real Time Part Availability – shows the availability in a real time mode allowing you to know what items you are selling while matching the customer requirements (manufacturer, test reports and revision level).
Gross Profit per line/order – ability to see online the Gross Profit and adjust this easily with up and down arrow commands while validating threshold levels.
Credit checking – before the order is available for picking, the credit is checked and sent to credit department for processing if the available credit is not adequate for this customer.

Order Entry/Invoicing Features

Orders

Future
Hot/Priority/Regular
Quotes

On-line

Kardex Inquiry
Expedite
On-Order
Cross References
Branch Availability
Pricing

Automatic

Allocation
Credit Checking
Contract Pricing
Mark up
GP% of line and order
Total Order Weight
Cross Referencing

Lookups

Customer ID or Name
Customer Branches by Code, Address, Zip or Mnemonic
Item by Code, Description, Search, Item Match

Invoicing

Automatic updating of Balances and Sales Orders
Maintenance of Traceability
Automatic updating of Customer Receivables

Options

Type of Cost (Average, Last, Market or Fixed)
Pricing Sequence
Multi Bin/Random or Single Location Pick Tickets
Allocation windows
Print Pick Ticket Windows
Length of Current and Historical Periods
Message per line or order

Order Release

FIFO
Manual Override
Credit
Partial or Complete Line
Hold to ship lines together
Future
Quote to Order

Reports

Open Sales Order
Past Sales Order
Backordered Sales Orders
Sales Register
Shipped Register
Shipping Labels
Pick/Pack Tickets
Invoices

Ready to Take the Next Step?

Whether you're scaling your business, solving supply chain challenges, or upgrading outdated systems, Global Logistics is your partner in smarter, more efficient distribution. Contact us today to schedule a personalized demo and discover what Dymax can do for your operations.